Terms & Conditions

Strawberry Marketing UK Ltd

Terms & Conditions 2020

1. GENERAL
1.1
In this document Strawberry Marketing UK Ltd is referred to as ‘Strawberry Marketing’ and its clients are referred to as ‘the client’.
1.2
These terms and conditions will form the basis of any contract between Strawberry Marketing and the client and exclude any other terms and conditions inconsistent with them.
1.3
By ordering or using any Strawberry Marketing products or services the client is deemed to have accepted these Terms and Conditions whether or not the client has been provided with a copy.
1.4
Strawberry Marketing reserves the right to amend or vary any of its Terms and Conditions at any time and without notice. Additional Terms and Conditions may be applicable where Strawberry Marketing supplies products and services on behalf of third parties.
1.5
All quotes for products or services are valid for a maximum of 30 days.
1.6
Strawberry Marketing shall not be held liable for any loss of turnover, sales, revenue, profits or indirect, consequential or special loss or damage caused by the use, misuse or any unavailability of any of its products or services.
2. LAW
All contracts entered into by Strawberry Marketing will be subject to English Law and will be subject to the non-exclusive jurisdiction of the courts of England and Wales.
3. WEB & ARTWORK DESIGN
3.1
All text content, photographs and images supplied by the client are the copyright of the client. The layout and design of websites and other artwork and any images created by Strawberry Marketing remain the copyright of Strawberry Marketing until full payment has been made.
3.2
In the event of a dispute regarding designs or products or withheld or late payment Strawberry Marketing reserves the right to withhold printed material and/or withdraw all web pages and image files until such dispute is resolved.
3.3
Where the client has undertaken to modify their website or printed media direct the client will be wholly responsible for the material added to the website including ensuring that no UK or international laws or copyrights are infringed and all necessary permissions are obtained.
3.4
Hosting and support fees must be paid in full and no fees can be refunded once the order has been placed.
3.5
Domain name registration fees are non-refundable once the order has been placed.
3.6
The client will indemnify Strawberry Marketing for any claims made against Strawberry Marketing arising from the content of the client’s web or printed matter whether added by the client or by Strawberry Marketing.
3.7
By registering any domain name through Strawberry Marketing the client enters into a contract of registration with the registration authority relevant to that domain name and their terms and conditions will apply.
3.8
Additional client changes to agreed text and artwork will be charged as an extra to the quoted price.
3.9
If you should choose to transfer your domain and hosting away from Strawberry Marketing UK Ltd at any point, please note that this is a termination of service and all website and email services will cease.
Strawberry Marketing UK Ltd cannot be held responsible for any loss of information including website and email files, it is the customer’s responsibility to ensure that all files and emails are backed up prior to instructing Strawberry Marketing UK Ltd to end any service. Strawberry Marketing UK Ltd is under no obligation to provide any further service/assistance after the instruction to terminate any web based services have been given by the customer.
4. TITLE
4.1
Title in the goods, services or design shall not pass to the client until the Goods have been paid for in full and all amounts owed by the client to Strawberry Marketing for other goods or services have been paid in full.
4.2
Strawberry Marketing may recover from the client any goods supplied by Strawberry Marketing if they have not been paid for, or if in the opinion of Strawberry Marketing serious doubts arise as to the solvency of the client.
5. PAYMENT
5.1
Payment must be made in full within 30 days of the date of invoice.
5.2
Late payments may incur an additional fee.
5.3
All invoices relating to show installation and display are to be paid before delivery is made.
6. PRIVACY
6.1
Strawberry Marketing reserves the right to supply client information as a result of a lawful request by police or government authorities that require the information as part of a legal enquiry.
6.2
The client may be contacted periodically by Strawberry Marketing to announce any additions or changes to Strawberry Marketing’s products and services. The client may also be contacted as part of Strawberry Marketing’s ongoing support activities. The client has the right to request that these communications cease.
6.3
Strawberry Marketing work in strict compliance with GDPR laws, and as such will never share your information with third parties, and will never use/store your personal information without consent. Business clients will always have the option to unsubscribe to any marketing material.
7. FORCE MAJEURE
7.1
Strawberry Marketing shall not be liable for any failure to deliver goods or services arising from circumstances outside its control. These circumstances include, but are not limited to, the following:- Act of God, war, riot, explosion, abnormal weather conditions, fire, flood, strikes lockouts, Government (UK or other) actions or regulations, delay by suppliers, accidents, shortage of materials, labour or manufacturing facilities.
7.2
Should Strawberry Marketing be prevented from delivering in the above circumstances it will inform the client as soon as is reasonably practicable.
8. CLAIMS
Goods supplied shall be examined by the client on delivery or collection, or should be signed for as ‘unexamined’. Any shortages, damage or problems should be notified verbally within three days and in writing within seven days of the date of delivery.
9. STATUTORY RIGHTS
These terms and conditions do not affect the statutory rights of the client.